Modern Color Reviews

The prices felt reasonable compared to other places I checked. It wasn’t the absolute cheapest option, but the quality made it feel worth it to me. I also liked that I got the receipt by email right away, so everything was easy to keep track of.

I had to wait way too long to hear back from customer service, and I ended up asking twice before getting a real response. The automated messages just made it more annoying, like I was being brushed off instead of helped. Frustrating overall

Using the site was annoying. I kept trying to find things and it was hard to find stuff every time. Nothing felt easy to locate, and I kept clicking around, getting nowhere. It was just frustrating, over and over again.

Maybe I just caught them on a bad day, but the whole experience felt rude and unprofessional to me. I kept wondering if I was overreacting, but it didn’t leave a good impression. I don’t think I’d use them again.

I had a hard time getting straight answers. The replies were confusing, and they never really answered the simple questions I asked.

I ordered a shade that looked right online but didn’t really match once I got it, so I figured I’d just return it. The return instructions were kind of confusing, and the refund took longer than I thought it would. Support did get back to me, but everything felt slow. I also kept wondering if there was some fee or deduction I wasn’t noticing, because the process didn’t feel super transparent. Not a terrible experience, just more frustrating than it needed to be.

The delivery came when it was supposed to, which was a relief because I really didn’t feel like waiting around all day. Reliable overall.

I ordered from Modern Color i was annoyed the second I saw the box. It looked flimsy and half crushed, and there was barely any padding inside, which made me feel like my order wasn’t really handled with much care.
When I opened it, the product had marks on it and the corners were bent. For what I paid, I expected it to arrive in good shape without me having to deal with damage right away. Disappointing experience for me...

I’m not gonna say it wasn’t frustrating, the artwork proof came back wrong twice, and I had to keep pointing out the same kind of issue. It wasn’t the smoothest experience.

Most of my order was fine, but one item ended up being wrong. Not a huge deal, but still a bit annoying...

The colors looked really nice in person, so I was happy with that. Shipping took longer than I expected though, which made the whole thing feel a little less exciting by the time it got here. Overall it was okay.

The second I saw it, I could tell the color didn’t match my file. It just came out wrong, so disappointing

I placed a bulk order and it went well overall. I was a little nervous just because bigger orders can get messy, you know, but most of it showed up just fine. One box did arrive a bit late, which was annoying for a minute, but I reached out to support and they got back to me quickly and sorted it out without making it a whole thing. So yeah, not totally perfect, but definitely a good experience in the end.

Just a heads up for anyone thinking about ordering from moderncolor.com: mine looked fine when it arrived, but it started showing wear way too fast. After only a few uses, some parts already felt loose and the finish had noticeable marks. I wasn’t using it roughly at all, so for the price, I really expected better quality. Disappointing experience, and I don’t think I’ll be ordering from them again.

The design support was genuinely helpful and made me feel more confident before moving forward. I’m cautious about making choices that could end up costing extra later, so I appreciated the guidance. The only downside was that replies took a bit longer than I hoped sometimes.

I ordered from moderncolor.com again because my first batch had turned out good, so I figured the reorder would be simple and basically the same.
Unfortunately, even though I used the same file and specs, the colors came out noticeably darker and kind of muddy this time. I don’t want to say the whole thing was a disaster, but it definitely made the order harder to use than I expected, especially since I was relying on the colors being consistent.
Support responded, but the replies felt basic and didn’t really solve the issue. I’m torn because my first experience was fine, but this reorder made me a lot less confident about ordering again.

I ordered from moderncolor.com and honestly... I was disappointed!! The material feels really thin and cheap, definitely not what I expected for the price. It looks okay from far away, I guess?? But up close, it just feels super low quality. I wouldn’t buy from them again!!!

I found the whole ordering experience frustrating. The pages felt clunky to me, and the cart wasn’t very clear, so I kept second-guessing what I was doing. I also had to redo a couple of steps, which made it feel like more effort than it should’ve been. In the end, I just gave up before completing the order because it didn’t feel easy or smooth at all.

I had an issue with my order and it took a bit more time than I would’ve expected to get sorted out. To be fair, they did fix it in the end, and that’s what matters most. Still, I think most people would agree it could’ve been a smoother process. Overall, it turned out okay, just not as quick or easy as I’d hoped.

My order ended up taking way longer than the estimate, and the updates were limited. I felt like I was just stuck waiting around with no idea what was going on, kind of like standing in a long queue that barely moves. The item itself might be fine, but the slow shipping made the whole experience really frustrating...